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Category: High Volume Recruitment

Category: High Volume Recruitment

transform contact centers

5 Ideas To Transform Your Contact Center

Throughout the pandemic, contact center managers have been tasked with fielding increasingly high call volumes and trying to hold on to dispersed staff struggling to

How to hire top talent remotely

How To Hire Top Talent Remotely?

Companies often struggle with assessing and recruiting the top talent that would perform in their environment. Since COVID-19 hit, virtual recruiting has become the new

tackle contact center issues

How To Tackle 7 Common Contact Center Issues

Most businesses are entering 2021 with unique challenges brought on by the COVID-19 pandemic. As customer interactions become increasingly digital, the demand for efficient customer

work scene

How to interview 20,000 people a year

How can you screen your applicant’s communication and soft skill abilities, accurately and cost-effectively? This is a challenge faced by contact centers around the world. One of our clients screens