LearningBranch Retail Solution
Deliver customer excellence!
Your agents need the right communication skills as AI Intelligent Virtual Agents have automated routine conversation. In a world of self-service, your live agents need the skills to deal with the toughest, most complex problems.
How Can We Help?
We help you hire and train employees who deliver customer excellence.
Why are AI conversational platforms the future?
Every customer interaction is a significant opportunity to build a lasting, lifelong relationship. Adopting a communication
assessment and training platform helps you deliver customer service excellence.
Improve performance by hiring candidates who perform on the job
Make assessments and training data-driven, allowing you to benchmark the skills that make you successful.
Speed to hire
Take the guesswork out of screening candidates. Accurately test candidates’ communication and language skills – bias-free – and collect actionable data.
Speed to Proficiency
Automate and standardize communication skills training. Train and assess candidates using LearningBranch’s data-driven framework.
Automated and Multilingual
Standardize your processes globally using the LearningBranch automated and multilingual conversational-based assessment and training platform.
Find out more about how
we can help you.
Introducing the Conversational
Training and Assessment Platform
LearningBranch is a fully integrated AI-driven platform that gives your teams the tools they need to succeed at scale.
Accurately screen candidates’ conversational and
language skills with LearningBranch. Streamline
interviews with our AI platform.
Monitor and upskill existing hires. Create benchmarks on the skills that drive performance.