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LearningBranch Telco Solution

Deliver customer excellence!

AI Intelligent Virtual Agents have automated the routine conversation. It’s important that your candidates are able to handle the complex conversations.

How Can We Help?

We help you hire and train employees who deliver customer excellence daily.

Why are AI conversational platforms the future?

Every customer interaction is a significant opportunity to build a lasting, lifelong relationship. Adopting a communication assessment and training platform helps you deliver customer service excellence.

Introducing the Conversational
Training and Assessment Platform

LearningBranch is a fully integrated AI-driven platform that gives your teams the tools they need to succeed at scale.

Pre-Hire Assessment

Accurately screen candidates’ conversational and
language skills with LearningBranch. Streamline
interviews with our AI platform.

Workforce Assessment

Monitor and upskill existing hires. Create
benchmarks on the skills that drive performance
and accelerate hiring.

Communication Training

Train candidates on the communication and customer service skills that lead to success. LearningBranch’s conversational-based communication, language and culture training delivers the outcomes you need.

Find Out How We Can Help You.

Case Study

Let’s get started

Learn how Fortune 500 companies improve their agents’ conversational skills.