LearningBranch BPO Solution
Scale your hiring and deliver customer excellence!
LearningBranch helps you increase speed to hire
and deliver results for your clients.
Why Use Automation
We can help you hire and train agents who deliver customer excellence every day.
Increase First Call Resolution
Increase Customer Satisfaction Rate
Why are AI conversational platforms the future?
Every customer interaction is a significant opportunity to build a lasting, lifelong relationship. Adopting a communication assessment and training platform helps you deliver customer service excellence.
Introducing the Conversational
Training and Assessment Platform
Accurately screen applicants’ conversational and language skills. We evaluate real-world
skills that help you identify top talent.
Monitor and upskill existing hires. Create benchmarks on the skills that drive performance.
Train candidates on the communication and customer service skills that lead to success. LearningBranch’s conversational-based communication, language and customer training delivers the outcomes you need.
Standardized Assessments and Training
Make assessments and training data-driven, allowing you to benchmark the skills that make your agents successful.
Speed to hire
Take the guesswork out of screening candidates. Accurately test candidates’ communication and language skills – bias-free – and collect actionable data.
Speed to Proficiency
Automate and standardize communication skills training. Train and assess candidates using LearningBranch’s data-driven framework.
Automated and Multilingual
Standardize your processes globally using LearningBranch’s automated and multilingual conversational-based assessment and training platform.