HR in Telecommunications: Candidate Assessments

Benefits

Telecommunication contact centers (in-house or outsourced) work smarter with HiringBranch

Process more candidates

HiringBranch makes it easier for candidates to apply and for hiring managers to screen. It’s that simple.

Streamline

Why wake up to a backlog of applications when you can wake up to a prioritized list of skilled candidates?

Be competitive

Impress candidates with our mobile modern candidate experience and hire the top-skilled talent before others do.

how it works

Candidate Experience

Candidates respond to scenarios with open speech or text as if they were already on the job. Our AI picks up their soft skills then measures and ranks them so recruiters know who to prioritize.

Scenario:

You are an IT help desk agent working at an internet company.

Task:

Listen to the following customer call. Respond to the customer. Let them know that you understand their specific issue and that you are going to help them.

Listen:

0:00

Response:

0:24

Submit

What scenarios do you need?

Your hiring needs are unique. We tailor assessment scenarios to your objectives, role, and industry.

Get a demo

Roles

For teams of 20 to 200+, common telecommunication assessments include:

Customer Support

Loyalty & Sales

IT Support

Hidden talent

Avoid ‘jumpers’ and hire hidden gems who might not have the experience you screen for.

Quality hires

Sit back and watch what happens when your new hires start exceeding your expectations.

Set candidate expectations

Give a realistic picture of the job so candidates make an informed decision and you improve turnover.

Tales from HR

HiringBranch customers see dramatically better hiring results while saving an incredible amount time.

12,000 applicants a month

HiringBranch helps us know who to move forward with and invest our time in. HiringBranch guides us.

Director of Operations in Telco

Making 22 hires per week

We can move more candidates through. We’re more competitive because candidates aren’t afraid to apply and the test is interactive and conversational. They “get a realistic expectation of the job”.

Senior Recruiter in Telco

Manages 11 recruiters over 3 sites

Life is simpler and faster with HiringBranch.

Head of Recruitment in Telco